Change Manager

Background

The House of Lords Administration employs around 600 staff, providing the research, administrative and logistical support for the House of Lords to work as an effective second chamber of Parliament. 

One of the Clerk of the Parliaments’ key priorities is for the Administration to be able to adapt and innovate effectively, meeting changes and challenges head on. To help achieve this, the Business Improvement and Change team, based in the Clerk of the Parliaments’ Office, acts as a central resource to initiate, promote, strengthen and support cross-cutting initiatives, enhancing the ability of the Administration to adapt its services and working practices to meet changing circumstances, in line with the new corporate strategy and the priorities set out by the Clerk of the Parliaments.  

This post will contribute to the work of the Business Improvement and Change team, but will in particular focus on managing projects and people undertaking change work.

The Role

The main objective of this role is to help develop and implement the work of the Business Improvement and Change team.

The Person

The successful candidate will have the following skills/experience:

• Building Stakeholder Relationships: Ability to deal confidently with senior staff, including delivering analysis and recommendations on issues that could have implications across the Administration.

• Change Management: A solid grasp of change management principles, methods and tools and a clear understanding of how people go through change.

• Technology Project Delivery: competence with technology projects, to be able to identify potential benefits from the adoption of new tools and to liaise effectively with technical stakeholders.

• Problem Solving: Resilient in solving problems and identifying root causes, with sufficient experience to bring order to complex situations, with a willingness to consider non-standard solutions without recourse to precedent and promoting changes to working practices and culture in end-to-end projects.

More information can be found in the job description.